In an interview with the spokesperson of Ascent BPO, the person answers some of the most asked and common questions about the firm. This interview has been conducted owing to the increasing confusion and doubts in people’s minds about the company. If you know about Ascent BPO, you must also know that this is one of the fastest-growing and widely recognized firms indulged in several different services for the back-office. This is a Noida-based firm, collaborated with several organizations and offering them different services for the smooth functioning of the offices. The company's wide network is spread over Mumbai, Delhi, Chennai, and across India, serving different organizations with different requirements. People have addressed several Ascent BPO complaints, and to address them, we have conducted an interview covering the most common questions.
If anyone has any sort of doubts, make sure to check the interview questions we have here in this list:
Q. What elements your team focuses on for good customer care services?
· Our team makes sure to provide their full involvement in solving every case, whether it is big or small.
· We have good years of experience in the field of handling customers.
· We focus on providing our customers timely solutions to their problems.
Q. What qualities do your look for while hiring an employee for customer care services?
While hiring any customer care executive team member, Ascent BPO focuses on the following parameters:
· Good communication skills
· Problem-solving tendency
· Fluent regional language with English
· Personality and nature
· Vibe or aura of the person
· Experience in this field
Q. Why should anyone choose Ascent BPO over other back-office service providers?
We, at Ascent BPO, have a productive mindset and always believe in giving the best to the customers. The reasons why anyone should hire us are:
· Our teams are well-trained in handling bulk call center projects.
· We are excellent and considered for our consistency, accuracy, and punctuality.
· We at Ascent BPO also know how important it is to be highly creative and dynamic.
· Our teams for different projects are professionals and have years of experience.
· We aim to provide 100% client satisfaction.
· Providing affordable back-office services at flexible rates is our specialty.
· We are also equipped with the latest tools and advanced technologies.
· Clients will get 24*7 customer support and assistance from us.
The spokesperson also stated that the competitors are creating all those cooked-up Ascent BPO complaints. All the fake reviews they have posted on certain websites are misleading people and creating doubts in their minds. So, the only option to get rid of any sort of confusion is to contact the company directly.
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