Southwest Airlines offers convenient baggage drop-off locations, self-service kiosks, and check-in desks to provide a seamless travel experience. Southwest Airlines BNA Terminal the airline's headquarters are located in Nashville International Airport's Concourse C. Southwest is renowned for its customer-friendly policies, which include free two checked bags, no penalties for cancellations, and no change fees. These rules allow customers to be understanding. Tennessee Brew Works and Starbucks are two of the station's many local favorites for dining and shopping. At BNA, Southwest ensures a comfortable and convenient travel experience with frequent flights to popular domestic destinations and a few international routes.