QuickBooks error 15270 disrupts the payroll updating process, making it difficult for users to use the payroll service without experiencing issues. It is a typical error that may be resolved with ease. For a resolution, it is essential to be aware of the error's causes in advance. So let's examine some effective, step-by-step methods for fixing the issue.
A Brief Review of QuickBooks Error 15270
When you select "Download Latest Updates" from the "Get Payroll Updates" window, QuickBooks update error 15270 occurs. When an error occurs, a warning stating, “Error 15270: The (payroll) update did not complete successfully. The update is missing a file.”is displayed. This clearly shows that there are issues with QuickBooks that prevent it from downloading one of the payroll update files needed to update payroll in QuickBooks.
There are a number of potential causes for the QuickBooks error 15270 Windows 10, such as an invalid EIN or an incorrect security key input. To prevent it from becoming difficult to handle later, we need to investigate these issues now.
Causes of QuickBooks Error 15270
Here are the potential causes of QuickBooks Error 15270:
- Your internet connection stopped working while the update was happening.
- The updates you're trying to install and download aren't compatible with the version of Windows you're using.
- Aside from the update process, a number of other QB procedures are also being executed in the background, which causes the QuickBooks error code 15270.
- If your computer is infected with any kind of virus.
- If the QuickBooks Desktop application wasn't completely installed or was installed with errors.
- Payroll subscriptions that are not active or have ended can also end up causing update error code 15270.
- You put in the wrong Employer Identification Number or Service Key.
- Internet Explorer isn't your default browser.
- QuickBooks error 15270 payroll could happen if the user sets up automatic updates incorrectly.
- The UAC settings could be stopping the update from downloading.
- It's possible that Windows Firewall stopped the QuickBooks update process.
- Some important files needed to run QuickBooks may not be there, be damaged, or be corrupted.
- Error 15270 in QuickBooks might also be caused by Windows applications that aren't working properly.
Troubleshooting Methods To Resolve QuickBooks Error 15270
Method 1: Make Internet Explorer your default web browser
NOTE: Since Edge is not currently supported by QuickBooks, avoid switching from Internet Explorer to Edge.
- Use Windows Internet Explorer.
- Click the Gear icon in the top right corner, then select Internet Options.
- Now select Make Default from the Programs menu.
- Press OK after clicking Apply.
Method 2: Validate the Payroll Service key in QuickBooks to Resolve QuickBooks Update Error 15270
- Open QuickBooks, then move your pointer to the My Payroll Service option under the Employees menu and choose Manage Service Key.
- Now, underneath the QB Service Key window, click Edit if your payroll service is listed there and click Add if it is not.
- After clicking Edit, make a note of the Service Key, then click Remove.
- Click Yes in the confirmation window.
- Click Add after deleting the Service Key.
- Enter your Employer Identification Number and Service Key now, then click Next and Finish.
- Once your payroll subscription has an Active Status, select OK on the Payroll Update window.
Conclusion
These troubleshooting techniques can help you fix QuickBooks update error 15270, but if you are still having issues, we may need to fix and reinstall QuickBooks. You can get in touch with one of our payroll professionals by calling our support number at +1-800-615-2347. They will assist you in resolving QuickBooks issues as quickly as possible.
Similar Articles;
QuickBooks Check Register Will Not Open
